Effective Date: [5/8/2024]
Welcome to Memogram ("we", "our", "us"). We are committed to protecting and respecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.memogram.my], use our mobile application, and engage with our services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
We collect and process the following personal data in compliance with the PDPA:
1.1 . Personal Identification Information :
- Name
- Email address
- Phone number
- Date of birth
- Profile picture
- Gender
1.2 Technical Data :
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
1.3 Usage Data :
- Information about how you use our Services, such as the pages you visit and the time spent on them.
1.4 Location Data :
- We may collect and process information about your actual location.
1.5 Cookies and Tracking Technologies :
- We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. [Refer to the "What are Cookies?" section for details.]
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We use the information we collect for the following purposes, in line with PDPA principles:
2.1 To Provide and Maintain Our Services :
- To create and manage your account.
- To provide customer support.
2.2 To Improve Our Services :
- To better understand how you use our Services.
- To personalize your experience based on your preferences.
2.3 To Communicate With You :
- To send you updates, newsletters, marketing materials, and other information (subject to your consent).
2.4 To Ensure Security :
- To monitor and analyze trends, usage, and activities to ensure the security of our Services.
-We will only process your personal data for purposes permitted by law, such as:
-When you have given your explicit consent for us to process your data.
-To perform our obligations under a contract (such as providing our Services). For
legitimate interests , such as improving our services.
-To **comply with legal obligations**.
In compliance with PDPA, we may share your personal information with:
4.1 Third-Party Service Providers :
We use third-party service providers to perform services on our behalf, such as hosting, analytics, customer service, and marketing. These service providers are required to comply with PDPA and protect your data.
4.2 Compliance with Legal Obligations :
We may disclose your information to comply with legal obligations or to protect the rights, property, or safety of Memogram, our users, or others.
4.3 Business Transfers :
In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner in accordance with PDPA requirements.
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer required, it will be securely deleted or anonymized.
We take the security of your data seriously and use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure, in compliance with PDPA. These measures include encryption, firewalls, and access controls.
You have the following rights concerning your personal data:
7.1 Access and Correction :
- You have the right to request access to your personal data and correct inaccurate information.
7.2 Data Portability :
- You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
7.3 Withdrawal of Consent :
- You have the right to withdraw your consent at any time, after which we will stop processing your personal data, except where otherwise permitted by law.
7.4 Deletion :
- You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
7.5 Object and Restrict :
- You can object to or restrict the processing of your personal data under certain circumstances.
If your personal data is transferred outside of Malaysia, we will ensure that the recipient country has adequate data protection laws or obtain your explicit consent for the transfer, in accordance with the PDPA.
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights under the PDPA, please contact us at:
- Email : [admin@memogram.my]
